HubSpot

HubSpot is a growth platform made up of Free tools available for anyone (and free forever) and five distinct 'Hubs' each with complimentary functionality. Marketing Hub, Sales Hub, Service Hub, CMS Hub & Operations Hub.

Each of these Hubs can be used individually but really come into their own when deployed together as a platform for growth.


Free tools

With 'free forever' out of the box features you can store details of your contacts and companies, manage deals through your sales pipeline, bring together multiple customer service channels in a conversations inbox, use the mobile app when on the go and track interactions of prospects on your website. 

As well as access to a marketplace of apps to allow you to add features or integrate with your existing technologies. An asset marketplace also provides access to additional design elements.

Contacts
Deals
Customer comms

Marketing Hub

With all your marketing tools in one place (campaign management, marketing email, CTA's, landing pages, ads, social media) you can nurture leads throughout their buyers journey, creating delightful and personalised experiences.

Email marketing
Ads
Social
Personalisation

Sales Hub

Build an efficient sales pipeline to engage your prospects and turn them into customers. Manage your calls, emails and meetings activity on your contact records. Use standardised templates, documents, quotes and automation to drive sales efficiency and optimise performance. 

Report on all aspects of sales performance with pre-made dashboards and reports.

Dashboards
Templates
Activity
Automation

Service Hub

Simplify the onboarding, feedback and customer success process for your service team.

Collate all customer feedback channels (Chat, Email, Forms) through the conversations inbox and use the ticketing system to ensure no customer issues fall between the cracks.

Develop a knowledge base and deploy chatbots to enhance customer self serve options and ease demand on stretched service teams.

Report on all aspects of customer success to ensure you are providing a premier level of service and developing advocates for your business.

Ticketing
Customer surveys
Chatbots
Knowledge base

CMS Hub

Provides all the tools needed to put the empower your marketing, product and service teams to build and control your website.

No longer do you need to wait for IT to make changes, your marketing team can create and edit pages using drag and drop, with customisable themes and templates, all with instant feedback on how to improve your SEO.

Access detailed reporting and analytics on web traffic and performance.

Drag and drop
SEO
Traffic reporting

Operations Hub

Make it easier to sync customer data and automate business processes for a friction free customer experience.

Data sync allows you to configure 2 way data syncs with multiple apps available in the marketplace, including custom field syncing, all in a code free way. Use data quality automation to clean up your data properties.

Increase limits on reporting, workflows and lists to ensure the product scales with your business.

Data quality
Data Sync
Increase limits

Spiderling Consulting

We are able to help you take full advantage of HubSpot being a Certified HubSpot Provider with multiple badges:-

HubSpot provider badge showing membership of the Solutions partner program

Want to explore HubSpot

Let us show you what HubSpot could do for you today